Title: Production Supervisor
Department: Production
Reports To: Production Manager/Plant Manager

Job Summary:

The Production Supervisor is responsible for supervising, guiding, and coordinating the activities of production employees and peripheral departments during assigned shifts, including off-shifts. This role drives productivity and efficiency on designated production lines while ensuring full compliance with health and safety regulations, food safety standards, and quality assurance practices. Production Supervisors will work a day/afternoon rotating shift, rotating every 2 weeks or a straight night shift, Sunday night to Thursday night.

The Production Supervisor also serves as a backup to Production Managers, Sanitation Supervisors, the Flavour Supervisor, and the Assistant Production Manager as required.

Key Responsibilities:

  • Supervise and coordinate production employees and support departments
  • Drive productivity and efficiency on assigned production lines
  • Ensure compliance with:
    o GMPs (Good Manufacturing Practices)
    o HACCP requirements
    o Sanitation and allergen control programs
    o Occupational Health & Safety regulations
  • Act as evacuation/emergency team leader when required
  • Conduct line verifications after cleaning
  • Maintain and update Standard Operating Procedures (SOPs)
  • Monitor, assess, and coach employee performance
  • Mentor Lead Hands
  • Assist on the production line as required
  • Produce accurate daily shift reports, addressing concerns and corrective actions
  • Serve as backup for HACCP duties and responsibilities

Position Requirements:

  • Strong knowledge of in-house production processes (ice cream, dairy, food manufacturing)
  • Experience managing people and production processes
  • Strong understanding of food safety and quality systems
  • Working knowledge of the Occupational Health & Safety Act
  • First Aid certification preferred
  • Excellent analytical and problem-solving skills
  • Strong written and verbal communication skills
  • Meticulous record-keeping and attention to detail
  • Strong decision-making ability
  • Good computer proficiency
  • Excellent attendance record
  • Ability to multi-task in a fast-paced environment
  • Strong knowledge of production equipment and processes

Physical Demands:

  • Ability to lift up to 50 pounds (with assistance)
  • Good manual dexterity
  • Ability to walk and stand for extended periods
  • Average work week of 44+ hours

What We Offer:

  • Competitive wages
  • Opportunity to grow with the company
  • Excellent benefit package
  • Generous performance-based bonuses
  • Excellent pension package
  • Active social committee
  • Employee assistance program
  • Group home and auto insurance
  • Job stability (no layoffs)
  • Subsidized lunches at our onsite Cafeteria
  • We enjoy what we do, and we do it best
  • Free ice cream!

Compensation: This is a salaried role with a starting range of $65,000 to $78,000 per year.

Disclaimer:

The above statements are intended to describe the general nature and level of work to be performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time and as needed.

We thank all those that apply in advance for your application however only those selected will be contacted. No phone inquires please.

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